Welcome to Viko! This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard your personal information when you use our Viko App. By using the App, you agree to the terms and practices described in this policy. Please note that this App is intended for users aged 18 and above.
Personal Information: When you register for an account with Viko, we may collect information such as your name, email address (vikodevteam@opsmails.com), and date of birth to verify your age eligibility. Additionally, if you choose to make in-app purchases, we will collect payment-related information necessary to process the transactions securely.
Device Information: We may gather details about the device you use to access the App, including device type, operating system version, unique device identifiers, and IP address. This information helps us optimize the App's performance and ensure compatibility.
Service Provision: Your personal information is used to provide and personalize the Viko experience. This includes tailoring content, features, and recommendations based on your preferences and usage patterns.
Account Management: We use your information for account-related functions, such as account verification, password resets, and communication regarding your account status.
In-App Purchases: If you engage in in-app purchases, your payment information is used solely to process the transactions and provide you with the purchased goods or services.
UGC Policy: We have a zero-tolerance policy for UGC that is pornographic, offensive, discriminatory, or otherwise inappropriate. Specifically, any content related to nudity, sexual acts, violence, hate speech, gambling, drug - related imagery or references, or political propaganda aimed at inciting division or harm is strictly prohibited. Additionally, any content that is generally regarded as offensive, such as extremely vulgar language, content that demeans or humiliates others, or content that goes against common moral and ethical standards, is not allowed.
Monitoring and Enforcement: Our team actively monitors UGC to ensure compliance with these rules. If we detect any inappropriate content, we reserve the right to immediately remove it and take appropriate disciplinary action against the user responsible, which may include warning, temporary or permanent suspension of the account.
Service Providers: We may share your information with trusted third-party service providers who assist us in operating the App, such as payment processors, hosting services, and analytics providers. These providers are bound by strict confidentiality agreements and are only permitted to use your information for the purposes we specify.
Legal Requirements: In the event of a legal obligation, such as a court order or regulatory request, we may disclose your information as required to comply with the law. However, we will make every effort to notify you of such disclosures where legally permissible.
For our users in the European Union, we are committed to complying with the General Data Protection Regulation (GDPR). This means that you have the right to access, correct, and delete your personal information. You can exercise these rights by contacting us at vikodevteam@opsmails.com. Additionally, we ensure that your data is processed lawfully, fairly, and transparently, and appropriate security measures are in place to protect your data.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is foolproof, and we encourage you to take precautions such as using strong passwords and keeping your device secure.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice within the App or via email. It is your responsibility to review the policy periodically to stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at vikodevteam@opsmails.com. We are committed to resolving any issues promptly and transparently.
By using the Viko App, you acknowledge that you have read and understood this Privacy Policy and agree to abide by its terms.